BMC Health Serv Res 2024 (Jan 23); 24 (1): 125

Table 2.

Survey results for domain 1 (stepped care), domain 2 (resources), and domain 3 (benchmarking performance)

Question Strongly Disagree Disagree Agree Strongly Agree
Domain 1: Stepped Care (n = 24)

 Patients in my clinical area would benefit from increased access to conservative approaches to spine care, such as physical therapy and chiropractic 1 (4.2%) 1 (4.2%) 7 (29.2%) 15 (62.5%)

 Evidence-based spine care pathways are commonly followed in DUHS 3 (12.5%) 6 (25%) 9 (37.5%) 6 (25%)

 Clinical care pathways are too difficult to implement and/or sustain in DUHS 4 (16.7%) 13 (54.2%) 3 (12.5%) 4 (16.7%)

 DUHS has methods in place to support coordinated multidisciplinary care for spine patients 2 (8.3%) 7 (29.2%) 11 (45.8%) 4 (16.7%)

 Primary care providers should recommend physical therapy before referring to specialty care 0 (0%) 2 (8.3%) 11 (45.8%) 11 (45.8%)

 Primary care providers should recommend non-pharmacological spine care, such as yoga, massage, and chiropractic, before referring to specialty care 1 (4.2%) 4 (16.7%) 13 (54.2%) 6 (25%)

 I know how to refer patients to self-care programs, such as yoga, exercise, and weight loss, within DUHS 2 (8.3%) 7 (29.2%) 10 (41.7) 5 (21%)

Domain 2: Resources (n = 23)

 DUHS provides access to the full range of services needed by spine care patients in our community 1 (4.3%) 6 (26.1%) 14 (60.9%) 2 (8.7%)

 I wish I had more resources to support me in making referrals for spine care patients in my practice 1 (4.3%) 7 (30.4%) 10 (43.5%) 5 (21.7%)

 I need more information about non-pharmacological care to integrate this into my practice 1 (4.3%) 15 (65.2%) 7 (30.4%) 0 (0%)

 I need more information about community resources for patients with spine conditions 1 (4.3%) 6 (26.1%) 13 (56.5%) 3 (13%)

 I feel like the administrative insurance processes (i.e. benefits and authorization) are a barrier to my patient's care 0 (0%) 5 (21.7%) 13 (56.5%) 5 (21.7%)

 Most patients expect to receive diagnostic imaging as part of their spine care treatment 0 (0%) 1 (4.3%) 13 (56.5%) 9 (39.1%)

 Most patients expect to receive medication as part of their spine care treatment 0 (0%) 4 (17.4%) 13 (56.5%) 6 (26.1%)

 Most patients expect to receive physical therapy as part of their spine care treatment 0 (0%) 8 (34.8%) 14 (60.9%) 1 (4.3%)

 Most patients expect to receive chiropractic care as part of their spine care treatment 2 (8.7%) 20 (87%) 1 (4.3%) 0 (0%)

Domain 3: Benchmarking Performance (n = 23)

 DUHS places too much emphasis on specialty care, such as surgery and injections, for spine patients 1 (4.3%) 12 (52.2%) 7 (30.4%) 3 (13%)

 I am comfortable with my imaging ordering information being shared among providers in my division 0 (0%) 2 (8.7%) 12 (52.2%) 9 (39.1%)

 I would reconsider some imaging requests if I knew my imaging order volume was substantially higher than my colleagues 1 (4.3%) 13 (56.5%) 7 (30.4%) 2 (8.7%)

 I would reconsider some opioid prescribing if I knew my opioid prescribing volume was substantially higher than my colleagues 2 (8.7%) 5 (21.7%) 10 (43.5%) 6 (26.1%)

 I am likely to give my imaging order a second thought if I see a Best Practice Advisory 3 (13%) 9 (39.1%) 10 (43.5%) 1 (4.3%)